Modern Slavery Statement for Twickenham Carpet Cleaning

This Modern Slavery Statement sets out the steps taken by Twickenham Carpet Cleaning to prevent modern slavery and human trafficking in our operations and supply chains. We recognise our responsibility to uphold the highest ethical standards and to respect the human rights of everyone who contributes to our services.

Our Commitment and Zero-Tolerance Policy

Twickenham Carpet Cleaning operates a clear and unequivocal zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour, and child labour. We are committed to acting ethically and with integrity in all business relationships and to implementing effective systems and controls to ensure modern slavery is not taking place anywhere in our business or in any of our supply chains.

No form of exploitation is accepted or justified under any circumstances. This commitment extends to all employees, contractors, agency workers, and suppliers who provide goods or services that support our cleaning operations, equipment, and consumables.

Our Business and Supply Chain

Twickenham Carpet Cleaning provides professional carpet and upholstery cleaning services. Our supply chain includes providers of cleaning products and chemicals, machinery and equipment, uniforms and consumables, training services, and facility-related services. We recognise that some of these areas, particularly where products are manufactured or sourced from higher-risk regions, may present elevated risks of modern slavery.

We seek to work only with reputable suppliers who share our values and can demonstrate responsible labour practices. We expect our suppliers to comply with all applicable laws and to uphold internationally recognised human rights and labour standards.

Supplier Standards and Audits

We are committed to assessing and reducing the risk of modern slavery in our supply chain through a structured supplier management approach. All new key suppliers are expected to confirm that they do not engage in modern slavery, forced labour, or human trafficking and that they maintain appropriate policies and procedures to prevent these practices.

Where proportionate to the level of risk, Twickenham Carpet Cleaning may conduct supplier audits or request documented evidence of compliance, such as policies, workforce information, or third-party certifications. For higher-risk categories, we may undertake on-site visits, request additional assurances, or decide not to engage or to discontinue relationships if we are not satisfied that modern slavery risks are being adequately managed.

We reserve the right to terminate any business relationship where we have reasonable grounds to believe that a supplier is involved in modern slavery or is failing to take appropriate remedial action.

Reporting Concerns and Whistleblowing Channels

Twickenham Carpet Cleaning encourages all employees, workers, and business partners to raise concerns about any issue or suspicion of modern slavery in any part of our operations or supply chains. Concerns can be reported to line managers, senior management, or through internal reporting channels made available to staff.

All reports will be treated seriously, handled sensitively, and investigated promptly where appropriate. We will not tolerate any form of retaliation against anyone who raises a concern in good faith, even if it is not ultimately substantiated. Where necessary, we will work with relevant authorities or specialist organisations to address identified risks or incidents.

Training and Awareness

We aim to build awareness of modern slavery risks among our management team and staff, particularly those involved in procurement, supplier management, and recruitment. Training and guidance are provided so that team members can identify warning signs, understand reporting routes, and recognise their responsibilities.

We review our internal policies and procedures to ensure they align with our zero-tolerance approach and support the early identification and prevention of exploitation.

Monitoring, Governance, and Annual Review

Responsibility for overseeing our modern slavery commitments rests with the senior management of Twickenham Carpet Cleaning. They are accountable for ensuring that appropriate systems, policies, and controls are in place and that these are effectively communicated and implemented.

This Modern Slavery Statement will be reviewed annually and updated as necessary to reflect changes in our business, supply chain, or legal and best practice standards. As part of this review, we will evaluate the effectiveness of our actions, consider feedback from stakeholders, and seek opportunities for continuous improvement in identifying, preventing, and addressing modern slavery risks.

Twickenham Carpet Cleaning remains fully committed to conducting business responsibly and to playing our part in the global effort to eradicate modern slavery in all its forms.